After entering your ticket and vehicle information, our system will go to work, checking your entries for reasons that your ticket should be dismissed. Our team of consultants with more than 60 years of combined parking ticket experience are working for you.

When we have finished checking your ticket, we will create a confidential, personalized Dismissal Letter.

If you are eligible for our new FREE Ship4Me Service™, we will ship the Dismissal Letter Paperwork for you. If you are not eligible, you will be notified by email when your Dismissal Letter is ready. Simply follow the instructions in the email to print your letter and mail it to the City.

Your Dismissal Letter will be reviewed by the City and you will receive a ruling within several weeks as to the outcome. If you are found Not Guilty, congratulations! This means you owe the City nothing and are no longer liable for your ticket.

However, should you be found liable, you should pay the ticket immediately and promptly update your ticket ruling information in the My Accounts section of parkingticket.com so an Appeal Letter can be prepared for you - at absolutely no extra charge. Should you be found liable on the appeal level, simply request a refund by logging in and following the necessary steps.