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Frequently Asked Questions
What should I do if I receive a Reduction Offer or Penalty Notice in the mail?
We want to inform you about two (2) Notices you may receive in the mail while fighting your parking ticket.   There is no need to be alarmed, the City sends out parking ticket Notices to everybody.  Here's what you need to know should you receive one of these Notices.

Reduced Fine Offers   City Penalty Notices

Once you start fighting a parking ticket with parkingticket.com, you may receive an offer from the City to lower your fine BEFORE an actual hearing occurs.   This tactic is sometimes used to get people whose tickets should be dismissed to simply accept a token offer of a reduced fine.  

While it is a good first step, it should NOT be mistaken for an actual hearing.   If you receive such an offer we suggest you simply follow the City’s instructions and ignore the letter.  By doing so you will leave the door open to a complete dismissal of the ticket and or a full refund of the parkingticket.com guaranteed refund fee.

The City sends out Parking Ticket Penalty Notices to everybody. Why? Because they want people to pay even though they don't have to.

If you receive a Penalty Notice from the City stating that you have to pay your parking ticket, please note that you are not required to pay the City one dollar until you have had a fair and impartial hearing by mail.

Without a doubt you have the right to fight your ticket.

It is important to note the City considers most parking tickets to be "minor infractions" of the parking rules and that if you read their Notice carefully you will see that it does not explain:

  • That you have the right to fight your ticket at any time
  • If you pay the ticket it is considered an admission of Guilt
  • By paying the ticket you are giving up all of your rights to fight the ticket now and at any future time

Don't be bullied

The City is very successful in bullying people into paying these Notices because so many people do not know their rights. In our view the City fails to inform people of their basic rights because they simply just want people to pay, pay, pay. That is not right.

At parkingticket.com we believe strongly in fighting parking tickets for a few main reasons:

  1. Most of the tickets issued are for "minor infractions" and do not rise to the level of a serious traffic safety concern - if you created a serious safety hazard we suggest that you pay the ticket and do not fight it with parkingticket.com
  2. The City has changed the underlying reason that parking tickets were first created - which is to promote traffic safety - and turned it into a cash cow.

Summary

If you are using parkingticket.com to fight your ticket then you have a great chance of success. If you are ultimately found Guilty you are entitled to a 100% refund of the fees you have paid to us, subject to the Terms and Conditions posted at the parkingticket.com website.

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